At Makao, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit makao.com.au or otherwise engage with us. We want you to feel confident that your information is handled with care and transparency.
We collect two kinds of information:
We also use third-party tools, including Google services, that help us understand how our site is used and how people find us through Google search advertising.
We only use your information for purposes connected to providing and improving our services, such as:
We never sell or rent your information to third parties.
We may share your information with trusted service providers who help us run our website and deliver our services (such as website hosting, analytics and Google advertising). They are required to keep your information secure and use it only for the purposes we engage them for.
We may also disclose information if required by law, to protect against fraud, or to safeguard the rights, property, or safety of Makao, our clients, or others.
In the event of a corporate transaction (e.g. merger or sale), your information may be transferred to the new entity with the same level of protection.
Like most websites, we use cookies and analytics tools to:
You can disable cookies in your browser settings, but some features of the site may not work as intended. You can also manage how Google uses your information for advertising through Google’s My Ad Center (myadcenter.google.com).
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you can:
To exercise these rights, contact us at info@makao.com.au. We will respond within a reasonable period. Some requests may be subject to legal or regulatory requirements.
We keep your information only as long as needed to provide our services and meet our legal obligations. Once it’s no longer required, we securely delete or anonymise it.
We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure. While no system is completely secure, we review our practices regularly.
Some of our service providers (for example, Google) may store or process information outside Australia. Where this happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
If you have given us permission, we may send you updates or invitations we think you will find useful. You can opt out at any time by clicking “unsubscribe” or contacting us.
We’ll still send essential service-related communications where necessary (for example, about your project).
Our website and services are not designed for children under 16. We don’t knowingly collect personal information from minors. If you believe your child has shared data with us, please contact us.
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Modified” date below and post the updated policy on this page.
Last Modified: October 2026
For any questions, privacy-related requests or complaints, please contact:
Makao Group Pty Ltd
Email: info@makao.com.au
If you are not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
